
policies
Terms and Conditions
We want to make sure our guests can have an exceptionally clean, safe, and friendly hotel experience. These terms and conditions are considered a part of our reservation agreement with you. As our hotel guest, we expect you to abide by all our Hotel Policy/House Rules, terms and conditions, and procedures to help promote our guests’ safety and enjoyment.
Hotel Policy
CHECK IN: 2:00 PM
If you wish to arrive earlier, you may wait for the availability of your room in any of our beach huts. You can store your luggage at the reception for safekeeping.
CHECK OUT: 12:00 NOON
If you require a later check-out, please contact Front Desk prior to the day of your departure and we will do our best to accommodate your request. A charge may apply for late check-out.
Please return the key at check out. Failure to do so may delay your check out. A charge of Php 500 for a replacement key will be charged for lost keys.
RESERVATION FEE: All reservations must be guaranteed with a 50% down-payment. We accept payment thru bank transfers, deposit, Paypal and Gcash.
CANCELLATION POLICY: Reservation Fee is not refundable in case of cancellation. Guests, however, can rebook rooms depending on availability.
ROOM CAPACITY: Please follow the maximum allowable number of guests per room. Room occupancy requirements are based on fire code/fire safety restrictions. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom for proper accommodations.
DAMAGE TO ROOMS: Damage to rooms, fixtures, furnishing, and equipment including the removal of electronic equipment, towels, artwork, etc. will be charged at 120% of full and new replacement value plus any shipping and handling charges. Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each room. Any costs associated with repairs and/or replacement will be charged to the registered guest. In extreme cases, criminal charges will be pursued.
CORKAGE: We require a corkage fee for food brought inside the resort. Please ask our front desk for the rates. Please bring your own plates and utensils. We strictly do not allow borrowing plates, utensils, knives, etc. from our restaurant.
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We require a valid ID and contact information from the guest including first and last name, address, phone number, and signature at check-in.
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CHILDREN: Children must be supervised by an adult at all times. Southdrive staff is not responsible for children swimming at the beach.
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PARKING: We have parking spaces inside Southdrive. Please park at our 1st and 2nd Parking Levels and keep the drop off area free for deliveries, Senior Citizens and PWDs.
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Southdrive Beach Resort assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please contact us immediately and we will try to assist you in locating your lost item.
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Southdrive Beach Resort reserves the right to amend, modify, change, cancel, vary or add to these Hotel Policies/House Rules or the arrangements and content featured on our Hotel website at any time without prior notice.